There has been a change to Arbiter Pay for transferring funds. Each official needs to call Arbiter at 800-311-4060 to receive a personal security pin. You will enter this pin when you see “Confirmation Security Key”. It is a one time set with Arbiter. When you call if you are put on hold, a message will come up after awhile to receive a call back, I suggest you do this or you may be on hold for a long time. Arbiter has set this up as an added security to the accounts.